SAOG17000 - Tax compliance risk management process for customers managed by Mid-sized Business: contents

  1. SAOG17100
    Overview
  2. SAOG17200
    Role of the Mid-sized Business Customer Engagement Team (CET) or Caseworker
  3. SAOG17210
    Support for a Caseworker
  4. SAOG17300
    Checking the timely notification of SAO details
  5. SAOG17400
    Checking claim there is no SAO
  6. SAOG17500
    Response to the non-provision of a certificate
  7. SAOG17600
    Response to the provision of a certificate - general
  8. SAOG17610
    Response to the provision of a certificate - the Customer Engagement Team expects a certificate and one is provided
  9. SAOG17620
    Response to the provision of a certificate - the Customer Engagement Team does not expect a certificate but one is provided
  10. SAOG17700
    Considering a certificate
  11. SAOG17710
    Considering a certificate - specific situations
  12. SAOG17720
    Re-considering a certificate once an error has been found
  13. SAOG17800
    Disclosing a risk raised by a certificate to the company
  14. SAOG17900
    Discussing and reviewing the main duty