Guidance

Code of Practice for the remediation of residential buildings: What it means for residents 

Updated 1 May 2025

Applies to England

This Code sets out expectations about how remediation (mitigate fire safety risks caused by the external wall system) projects work – before and after refurbishment. 

It addresses fire risks in buildings, often by removing or replacing buildings cladding, and should take account of the needs of residents.  

It applies to all remediation projects regardless of who is responsible for delivering the project or how it is being funded.  

If you are a resident of a building being remediated, it does not matter if you privately rent your property, are a social housing tenant, or a leaseholder. The same expectations apply.  

Throughout the entire project, you should:  

  • know who is responsible for the remediation project, and the roles of the different people and organisations involved  
  • be able to meet those responsible for the project before it starts  
  • expect those working to take reasonable steps to understand and take account of any specific needs you may have  
  • know how you can voice questions, issues, or concerns, and be able to input into decision making where it is appropriate and possible for you to do so  
  • receive regular, clear, up-to-date information about the project, its progress, and if things change  

Steps to reduce disruption should include:  

  • advance notice of particularly noisy works  
  • noise reduced where possible  
  • netting, mesh and transparent coverings should be used to cover buildings if required. If something else is used, you should be told why and how long for  
  • when scaffolding or alternatives are used, you are told how long for, and disruption is reduced where possible  
  • making sure that you can get into your home safely and use your home and that you and your home are respected  
  • continued use of shared facilities and amenities where possible